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Showing posts from December, 2018

5 Ways to Make A Bad Review Online Work For Your Business

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5 Ways to Make A Bad Review Online Work For Your Business As business owners, it’s important to realize that we have more power over a bad review online than we think. The key is to  find  your bad reviews and  respond  to them –  before other potential customers see them! The most efficient way to find each bad review online for your business? Social listening Hopefully, you already know exactly where each bad review online that your customers give your business can be found: Online review sites like Yelp, Angie’s List, Happy Cow, TripAdvisor, Yahoo! Local Listings, Google My Website, Better Business Bureau, Bing Places, Facebook, Epinions, Foursquare, G2 Crowd, HomeAdvisor, Hundredx, OpenTable,  Glassdoor , etc… Your own business retail website Your own business Facebook fan page Your customer’s Facebook timeline Your customer’s Tweets on Twitter Your customer’s Instagram posts On personal blogs And, without a doubt, the ha...